Promotion Terms & Conditions

886 Medallion Gift Tokens

From time to time, The Royal Mint Limited (we, us and our) issues physical medallion gift tokens which purchasers, recipients and/or redeemers (you and your, as the context requires) can redeem against in-store purchases of some of our 886 products (Tokens). 

By purchasing, using and/or relying on any Token, you confirm that you accept these terms and conditions (Terms), and that you agree to comply with them.

The specific terms and conditions relating to each Token (Specific Terms) will be advertised with the Token either on our website, in-store or within the Token marketing materials. These Terms will apply along with the Specific Terms however, if there is a conflict or inconsistency between both, the Specific Terms will control and prevail.

When you (if you are a purchaser) place an order for a Token, and/or you (if you are the redeemer) subsequently redeem it, you will be bound by the general terms and conditions (available here) applicable to the purchase.

You should read these Terms (and those mentioned above) carefully, as they will form part of a legally binding contract between you and us which will govern your purchase and redemption of a Token. 

These Terms (and those mentioned above) apply to the exclusion of any other terms, conditions or contract provided by you.

1.Information about us

1.1. We are a government-owned company.

1.2. The following information is required by the Electronic Commerce (EC Directive) Regulations 2002:

1.2.1. www.royalmint.com is provided by The Royal Mint Limited whose registered office is at Llantrisant, Pontyclun, CF72 8YT, United Kingdom, registered in England and Wales No. 06964873.

1.2.2. Our email address is customer.services@royalmint.com.

1.2.3. Our VAT registration number is GB 256 5227 96.

1.3. To contact us, please see our Contact page or email us at the above address.

2. Token conditions

2.1. We reserve the right to vary, modify, withdraw or cancel a Token at any time. 

2.2. Tokens cannot be copied, distributed, reproduced, or stored in any data retrieval system.

2.3. Unless we otherwise explicitly provide in the Specific Terms, Tokens:

2.3.1. are valid for a period of twelve (12) months from the date of purchase only, before the end of which time you must have redeemed your Token;

2.3.2. can only be redeemed against in-store (and not online) purchases of “886 by The Royal Mint” pieces;

2.3.3. are subject to a minimum value of £50, and can only be redeemed in transactions worth £50 or above for £50 tokens; or a minimum value of £250, and can only be redeemed in transactions worth £250 or above for £250 tokens;

2.3.4. must be redeemed in one single transaction, and only one Token can be used per single transaction;

2.3.5. must be redeemed in its full value, and no change will be given;

2.3.6. cannot be applied to orders already placed;

2.3.7. must be used before an order is placed;

2.3.8. cannot be used to discount delivery charges;

2.3.9. are only valid while stocks last;

2.3.10. cannot be used in conjunction with any other offer, discount or promotion;

2.3.11. are non-transferable, non-refundable and non-assignable;

2.3.12. cannot be redeemed or exchanged for cash or credit; and

2.3.13. may be excluded from certain products and services.

2.4. Subject to any agreements with third parties, we reserve the right to withdraw a Token at any time, and refuse to apply the Token to an order, for any reason, including where:

2.4.1. in our opinion, the Token is invalid for the order you have placed;

2.4.2. there is an instance of fraud, misuse or tampering;

2.4.3. we or you face technical errors; and

2.4.4. circumstances beyond our control mean we cannot apply the Token.

2.5. If you cancel a contract, any discount applied to the purchase of the qualifying item as a result of redeeming a Token will be subtracted from the refund you receive.

 2.6. We will not be liable to you or any third party for any loss arising out of the refusal, cancellation or withdrawal of a Token, or for your failure or inability to use a Token.

3. General

3.1. We will have no liability to you under these Terms if we are prevented from, or delayed in, performing our obligations under these terms by anything outside our reasonable control including, but not limited to, strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks or the acts, decrees, legislation, regulations.

3.2. You may not assign your rights under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms.

3.3. Failure or delay by us in enforcing or partially enforcing any provision of these Terms shall not be construed as a waiver of our rights under the Terms.

3.4. If any provision of these Terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.

3.5. These Terms, along with any relevant other terms and conditions on our site which are applicable to you (including those listed above), represent the entire agreement between you and us in relation to the subject matter of any contract arising from these Terms.

3.6. A person who is not a party to the contract between you and us shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999, save that if our legal status as a government owned company changes, any rights we have may be assigned by us automatically to any successor body without restriction and any such successor body may exercise rights under these Terms as if it was a party to it.

3.7. We have the right to revise and amend these Terms from time to time by posting revised versions on our website. The revised terms and conditions will apply in respect of any order for the relevant product or service made 24 hours or more after we have posted them on our website. If you do not agree to our revised terms and conditions as posted on our website, please do not order from us.

3.8. We will only use your personal information as set out in our Privacy Policy.

3.9. These Terms will be governed by the laws of England and Wales. Any dispute arising from, or related to, these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.