Introduction

The Royal Mint’s Values

This statement is made in relation to The Royal Mint Limited and its group companies. The Royal Mint consists of The Royal Mint Limited (Company Number: 06964873), RM Assets Limited (Company Number: 09058416), RM Experience Limited (Company Number: 10953110), and RM Wynt Limited (Company Number: 10849239).

The Royal Mint is a values based organisation. Our values guide our behaviour and we expect employees and suppliers to conduct themselves in compliance with our values, principles and business conduct policies.

Organisational Structure and Background

 The Chancellor of the Exchequer is the Master of the Mint. The Royal Mint Trading Fund was established on 1 April 1975, in accordance with the Royal Mint Trading Fund Order 1975 (S.I. 1975 No. 501) and from 1 April 2002, the Royal Mint Trading Fund (Extension and Variation) Order 2002, both made under the Government Trading Funds Act 1973. On 31 December 2009, the trading assets and liabilities of the Royal Mint Trading Fund were vested into a subsidiary company called The Royal Mint Limited. HM Treasury remains 100% owner of the shares of the company through the Trading Fund. All assets of a historical nature were vested into a separate company, The Royal Mint Museum, limited by guarantee. The objective of The Royal Mint Museum, of which HM Treasury is the sole member, is to preserve, protect and enhance the heritage assets for future generations.

 The Royal Mint makes and distributes coins in the UK and is also the world’s leading export mint. We operate around the world and we pride ourselves on our reputation for acting fairly and ethically wherever we do business. Our reputation is built on our values as a company, the values of our employees and our collective commitment to acting with honesty, integrity and trust throughout our organisation.

Anti-Bribery and Corruption Statement

The Royal Mint condemns corruption in all its forms and we will not tolerate it in our business, or in those with whom we do business. From the confines of our working environments, it is sometimes difficult to grasp the scale of the damage that bribery can cause to societies. Bribery is not a victimless crime – in fact, it’s far from it:

 "Corruption … undermines democracy and the rule of law, leads to violations of human rights, distorts markets, erodes the quality of life and allows organised crime, terrorism and other threats to human security to flourish. This evil phenomenon is found in all countries - big and small, rich and poor…corruption hurts the poor disproportionately by diverting funds intended for development, undermining a government's ability to provide basic services, feeding inequality and injustice and discouraging foreign aid and investment. Corruption is a key element in economic under-performance and a major obstacle to poverty alleviation and development." (Kofi Annan, former UN Secretary General)

The Royal Mint has an Anti-Bribery and Corruption Policy which sets out in detail how we expect all persons who work at or for The Royal Mint to behave in their day to day duties, or on occasions where they are required to carry out a representational role on behalf of the business. The Policy sets out what they should do if they are confronted with corruption. We expect all persons who work at or for The Royal Mint to embrace the Policy and use it in all aspects of their day-to-day work.

 If you have any doubts, or wish to raise any concerns regarding any potential corrupt activities, please contact us by emailing whistleblowing@royalmint.com. Alternatively, you can contact our Whistleblowing Hotline from 9am-5.30pm on 029 2047 4093 (quote reference: The Royal Mint Limited – Whistleblowing Concern).

Guiding Principles

We are committed to eradicating corruption, and we will always stand by you in acting ethically. Remember, take the RIGHT approach, and we can eradicate corruption together:

Responsibility. You are responsible for your actions. If you break the law, you will face the consequences - which could mean a fine, imprisonment, or both.

Integrity. Never compromise your integrity. If you think something is wrong, ALWAYS report it. If you aren't sure, consult the Anti-Bribery and Corruption Policy. Never let yourself be forced into doing something you know or suspect is wrong.

Genuineness. Always pay genuine prices for genuine goods and services. Never pay over the odds. Agents who ask for especially large fees or commissions may do so in order to pay bribes on your behalf. If this happens, you will be responsible. Excessive payments are obvious and will always be uncovered.

Honesty. Act honestly and in good faith at all times and in all aspects of your work.

Transparency. Keep accurate records (including all invoices and receipts) especially in relation to the payments you make and what they are for. Full and accurate records demonstrate complete transparency and that you have nothing to hide.

Do the RIGHT thing.

Last Updated 25/04/2023

Download our Anti-Bribery and Corruption Statement

Community rules

The Royal Mint encourages discussion on our social media platforms but we would ask you to please note the following guidelines:

• Do not promote any material containing any form of advertising or promotion for goods and services on third party websites, junk mail, chain letters or "spam";
• Do not use obscene, vulgar, harassing, libellous, defamatory, racially offensive or threatening language or imagery, or objectionable material;
• Do not reveal personal or sensitive information (phone numbers, e-mail, or postal addresses);
• Do not use The Royal Mint social media channels to endorse religious beliefs/practices or political parties, candidates, or groups;
• Do not alter or use The Royal Mint’s trademarked or protected imagery or brand assets;
• Do not transmit material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
• Please avoid interfering with any other person's use or enjoyment of the Social Media platform;
• Please do not make or transmit or store any electronic copies of materials protected by copyright without the permission of the owner;
• Do not impersonate another person.

The Royal Mint does not control the content placed on the social media pages by third parties. However, The Royal Mint reserves the right to refuse to post material, to remove material posted on the pages and to contact the publisher in the event that there are concerns about the content added to a page.

The Royal Mint may review or edit the content of the social media pages. Therefore, if you have concerns about any of the content of the pages you should contact us by selecting the “report as inappropriate” button. The relevant content may be removed from the page. If we believe that any material placed on the page is unlawful we may contact the relevant authority.

Please be aware that this is a public forum - in cases where The Royal Mint believes a conversation should be conducted privately, we reserve the right to remove your post and contact you via private message.

The Royal Mint makes no representations as to the validity of any opinion, advice, information or statement displayed on the pages by third parties. You are solely responsible for the content of your messages posted on the pages and the views expressed by individuals do not represent the views of The Royal Mint.  The Royal Mint reserves the right to delete inappropriate content and/or contact the publisher to provide a warning that the type of content being published is in breach of these rules.

You will be responsible for:

Any claim by any third party that the use of the social media pages by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

Any claim by any third party that the use of the social media pages by you infringes that third party's copyright or other intellectual property rights of whatever nature;

Any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the social media pages by you.

Failure to comply with these terms of use may result in our taking legal action against you and also making disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

By submitting material, you are granting The Royal Mint a perpetual, royalty-free, non-exclusive licence to reproduce, modify, translate, make available, distribute and sublicense the material in whole or in part and in any form.

1. WHAT IS THE PURPOSE OF THIS DOCUMENT?  

 The Royal Mint Limited, its group companies and its website www.royalmint.com and mobile applications  (“The Royal Mint”), is committed to protecting the privacy and security of your personal information.

The Royal Mint consists of the below listed companies.

Any Personal Data provided to, or gathered by, The Royal Mint Limited (this includes customers of www.royalmint.com and our mobile applications) is controlled by The Royal Mint Limited incorporated and registered in England and Wales with company number 06964873 whose registered office is at Llantrisant, Pontyclun, Mid Glamorgan, South Wales, United Kingdom CF72 8YT.

Information Commissioner’s Office Registration Number: Z2075700.

Any Personal Data provided to, or gathered by, RM Assets Limited is controlled by RM Assets Limited incorporated and registered in England and Wales with company number 09058416 whose registered office is at Llantrisant, Pontyclun, Mid Glamorgan, South Wales, United Kingdom CF72 8YT.

Information Commissioner’s Office Registration Number: ZA320379.

Any Personal Data provided to, or gathered by, RM Experience Limited is controlled by RM Experience Limited incorporated and registered in England and Wales with company number 10953110 whose registered office is at Llantrisant, Pontyclun, Mid Glamorgan, South Wales, United Kingdom CF72 8YT.

Information Commissioner’s Office Registration Number: ZA324165.

This privacy notice describes how we collect and use Personal Data about you during and after the application and recruitment process, in accordance with Data Protection Legislation: (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 2018.

The Royal Mint is a “data controller”. This means that we are responsible for deciding how we hold and use Personal Data about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice applies to candidates applying for opportunities to work at The Royal Mint or any of The Royal Mint group of companies.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing Personal Data about you, so that you are aware of how and why we are using such information.

This notice does not form part of any contract of employment or other contract to provide services. We may update this notice at any time.

2. DATA PROTECTION PRINCIPLES  

We will comply with data protection law. This says that the Personal Data we hold about you must be:

1. Used lawfully, fairly and in a transparent way.
   
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
   
3. Relevant to the purposes we have told you about and limited only to those purposes.
   
4. Accurate and kept up to date.
   
5. Kept only as long as necessary for the purposes we have told you about.
   
6. Kept securely.

3. THE KIND OF INFORMATION WE HOLD ABOUT YOU  

Personal data, or Personal Data, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

There are “special categories” of more sensitive Personal Data which require a higher level of protection.

We may collect, store, and use the following categories of Personal Data about you:

• Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
• Recruitment information (including copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process).
• Employment records (including job titles, work history, working hours, training records and professional memberships).
• Your image (which may be recorded on CCTV) and your vehicle details and registration if you visit us for an interview.

We may also collect, store and use the following “special categories” of more sensitive Personal Data:

• Information about your health, including any medical condition, health and sickness records.
• Information about criminal convictions and offences.

4. HOW IS YOUR PERSONAL DATA COLLECTED?  

We collect Personal Data about candidates through the application and recruitment process, either directly from candidates or sometimes from an employment agency. We may sometimes collect additional information from third parties including former employers, other background check agencies. 

5. HOW WE WILL USE INFORMATION ABOUT YOU  

 We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:

1. Where we need to comply with a legal obligation.
   
2. In limited circumstances, with your explicit written consent.
   
3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may also use your Personal Data in the following situations, which are likely to be rare:

1. Where we need to protect your interests (or someone else’s interests).
   
2. Where it is needed in the public interest.

Situations in which we will use your Personal Data

We need all the categories of information in the list above (see The kind of information we hold about you) primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases, we may use your Personal Data to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your Personal Data are listed below.

• Providing job alerts by email (where you have applied to receive these)
• Making a decision about your recruitment or appointment.
• Determining the terms on which you work for us.
• Checking you are legally entitled to work in the UK.
• Administering the contract, we have entered into with you.
• Assessing qualifications for a particular job or task.
• Ascertaining your fitness to work once an offer has been made.
• Complying with health and safety obligations.
• To prevent fraud and money laundering.

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your Personal Data.

If you fail to provide Personal Data

If you fail to provide certain information when requested, we may not be able to make you an offer of employment or may have to withdraw an offer if it has already been made.

Change of purpose

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

6. HOW WE USE PARTICULARLY SENSITIVE PERSONAL DATA  

“Special Categories” of particularly sensitive Personal Data require higher levels of protection. We need to have further justification for collecting, storing and using this type of Personal Data. We may process special categories of Personal Data in the following circumstances:

1. In limited circumstances, with your explicit written consent.
   
2. Where we need to carry out our legal obligations and in line with our Data Protection Policy.
   
3. Where it is needed in the public interest and in line with our Data Protection Policy.
   
4. Where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.

Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.

We may also process such information about current and former employees, workers and contractors in the course of legitimate business activities with the appropriate safeguards.

Our obligations as an employer

We will use your particularly sensitive Personal Data in the following ways:

We will use information about your disability status in order to make appropriate adjustments and to ensure health and safety in respect of the application and recruitment process.

After an offer has been made we will use information about your disability status, physical or mental health, to ensure your health and safety in the workplace and to assess your fitness to work, to assess and provide appropriate workplace adjustments.

Do we need your consent?

We do not need your consent if we use special categories of your Personal Data in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of employment law. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.

INFORMATION ABOUT CRIMINAL CONVICTIONS  

We may only use information relating to criminal convictions where the law allows us to do so. This will usually be where such processing is necessary to carry out our obligations and provided we do so in line with our Personnel Security Vetting and Data Protection Policy.

Less commonly, we may use information relating to criminal convictions where it is necessary in relation to legal claims, where it is necessary to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.

We envisage that we will hold information about criminal convictions.

We will only collect information about criminal convictions if it is appropriate given the nature of the role and where we are legally able to do so.

We will usually use information about criminal convictions and offences in the following ways:

When considering an offer of employment.

We use information about criminal convictions in order to maintain a safe and secure working environment, and to maintain the security of the site.

We only use information about criminal convictions where we have your explicit consent. We reserve the right to refuse to issue an offer of employment or may have to withdraw an offer of employment, where consent is refused.

7.  AUTOMATED DECISION-MAKING  

Automated decision-making takes place when an electronic system uses Personal Data to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances:

1. Where we have notified you of the decision and given you 21 days to request a reconsideration.
   
2. Where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights.
   
3. In limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights.

If we make an automated decision on the basis of any particularly sensitive Personal Data, we must have either your explicit written consent or it must be justified in the public interest, and we must also put in place appropriate measures to safeguard your rights.

We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.

8. DATA SHARING  

We may have to share your data with third parties, including third-party service providers and other entities in the group.

We require third parties to respect the security of your data and to treat it in accordance with the law.

We will not transfer your information outside of the EU. 

Why might you share my Personal Data with third parties?

We do not sell, rent or otherwise trade your Personal Data with others. While most of our work is done by our employees who access your Personal Data directly from our systems which are under our direct control, we do use third-party service providers to perform certain functions on our behalf. We may also be required to share your Personal Data with third parties where required by law or where we have another legitimate interest in doing so. Please note that if we are requested by the police, government, regulatory, or other body investigating suspected illegal activities to provide your Personal Data, we are entitled to do so.

Which third-party service providers process my Personal Data?

We have listed below examples of the kind of third-party service providers that we work with. We have also listed examples of the types of information that they may have access to and the reasons that we may need to share your Personal Data with them.   

Professional Services would have access to your Personal Data including contact information. The purpose for this type of transfer being to ensure our compliance with our legal obligations (including anti-money laundering and counter-terrorist financing verification).

IT Support would have access to the Personal Data in our custody with which we require support. The purpose for this type of transfer being to resolve IT issues in order to administer the working relationship with you.

Data Storage would have access to all the Personal Data in our custody. The purpose for this type of transfer being to provide us with secure data storage and back-up.

How secure is my information with third-party service providers and other entities in our group?

All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your Personal Data in line with our policies. We do not allow our third-party service providers to use your Personal Data for their own purposes. We only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

When might you share my Personal Data with other entities in the group?

We will share your Personal Data with other entities in our group from time to time including as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise, for system maintenance support and hosting of data.

What about other third parties?

We may share your Personal Data with other third parties, for example in the event of any future restructuring of the business. We may also need to share your Personal Data with a regulator or to otherwise comply with the law.

Transferring information outside of the United Kingdom or outside the European Economic Area (“EEA”).

It may sometimes be necessary to transfer your Personal Data outside of the United Kingdom or outside the European Economic Area (“EEA”). Any transfers made will be in full compliance with Data Protection Legislation, ensuring appropriate safeguards are in place and data subjects have enforceable rights and effective legal remedies. For example:

There is an adequacy decision confirming that the country to which we transfer Personal Data ensures an adequate level of protection for the data subject’s rights and freedoms.

Appropriate safeguards are in place such as binding corporate rules (BCR), standard contractual clauses, an approved code of conduct or a certification mechanism;

You have provided your explicit consent to the transfer after being informed of any potential risks; or

The transfer is necessary for one of the other reasons set out in Data Protection Legislation including the performance of a contract between us and your, reasons of public interest, to establish, exercise or defend legal claims, to fulfil our legal or regulatory obligations, or to protect your vital interests where you’re physically or legally incapable of giving consent and, in some limited cases, for our legitimate interest.

If you require further information, you can request it from the Data Protection Officer. 

9. DATA SECURITY  

We have put in place measures to protect the security of your information. Details of these measures are outlined in the Information Security Policy.

Third parties will only process your Personal Data on our instructions and where they have agreed to treat the information confidentially and to keep it secure.

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

10. DATA RETENTION  

How long will you use my information for?

We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Normally this will be for 6 months after a recruitment decision for unsuccessful candidates. However, if you have signed up and created a candidate profile, we will retain your data for the duration that you hold a candidate profile and up to 12 months after you have closed this. You are able to create or delete job alerts at any time by signing into your candidate profile. 

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 In some circumstances we may anonymise your Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Once you are no longer a candidate of the company, and have not consented to us retaining your data to inform you of new opportunities, we will retain and securely destroy your Personal Data in accordance with our Data Retention Policy and also any applicable laws and regulations.

Personal Data for successful candidates will be transferred to their employee file, and held in accordance with our Data Retention Policy.

11. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION  

Your duty to inform us of changes

It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your working relationship with us.

Your rights in connection with Personal Data

Under certain circumstances, by law you have the right to:

Request access to your Personal Data (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have exercised your right to object to processing (see below).

Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.

Request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your Personal Data to another party.

If you want to review, verify, correct or request erasure of your Personal Data, object to the processing of your Personal Data, or request that we transfer a copy of your Personal Data to another party, please contact the Data Protection Officer in writing.

No fee usually required

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.

12. RIGHT TO WITHDRAW CONSENT  

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact the Data Protection Officer. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

13. DATA PROTECTION OFFICER  

We have appointed a Data Protection Officer (“DPO”) to oversee compliance with this privacy notice. For further information regarding this notice, to access your Personal Data, or request that it be deleted, please contact the DPO by using the below contact details.

Telephone: 01443623051

E-mail: recruitment@royalmint.com

Mail: The Royal Mint, Llantrisant, Pontyclun, Mid Glamorgan, South Wales, United Kingdom CF72 8YT.

If you are located within the EEA, you can contact our European representative using the following information:

Brödermann Jahn Rechtsanwaltsgesellschaft mbH - Dr. Johannes Struck

Telephone: +49 (0)40 - 370 90 5 - 0

E-mail:struck@german-law.com

Mail: ABC-Straße 15, 20354 Hamburg, Germany

Our European representative is authorised to act on behalf of The Royal Mint regarding matters concerning the EU GDPR, including dealing with any EEA based supervisory authorities. 

If you are dissatisfied with the handling of your Personal Data or how we have responded to a request to exercise your data subject rights, you have the right to ask for an internal review. An internal review will consider whether or not your Personal Data and/or request were handled appropriately, in line with applicable data protection laws and regulations.

Internal review requests should be submitted to the Data Protection Officer by using the contact information above. Internal reviews will be carried out by the Finance Director. We aim to respond within 20 working days of the receipt of the request for an internal review.

If you are dissatisfied with the outcome of the review, then you may seek a review by the Information Commissioner’s Office (ICO), which has the powers to uphold or overturn the decision. Please see ICO contact information below. The Royal Mint will abide by the decisions of the ICO, unless it considered itself to have grounds for an appeal to the First-Tier Tribunal (Information Rights).

ICO Website

Email: casework@ico.org.uk

Telephone: 03031231113

Mail: Information Commissioner’s Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

If you are located within the EEA, you should contact the data protection supervisory authority local to you. For a list of supervisory authorities, please see the European Data Protection Board (“EDPB”) website.

14. CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your Personal Data.

Last Updated:  25/04/2023

 If you have any questions about this privacy notice, please contact the Data Protection Officer.

1 - Introduction

1.1 Organisational Structure and Background

This statement is made in relation to The Royal Mint Limited and its group companies. The Royal Mint consists of The Royal Mint Limited (Company Number: 06964873), Royal Mint Services Limited (Company Number: 00399642) RM Assets Limited (Company Number: 09058416), RM Experience Limited (Company Number: 10953110), and RM Wynt Limited (Company Number: 10849239).

The Chancellor of the Exchequer is the Master of the Mint and is the most senior person responsible for its operation. However, the day-to-day duty of managing the operation is the responsibility of the Deputy Master of the Mint – the Chief Executive Officer.

The Royal Mint Trading Fund was established on 1 April 1975, in accordance with the Royal Mint Trading Fund Order 1975 (S.I. 1975 No. 501) and from 1 April 2002, the Royal Mint Trading Fund (Extension and Variation) Order 2002, both made under the Government Trading Funds Act 1973. On 31 December 2009, the trading assets and liabilities of the Royal Mint Trading Fund were vested into a subsidiary company called The Royal Mint Limited. HM Treasury remains 100% owner of the shares of the company through the Trading Fund.

All assets of a historical nature were vested into a separate company, The Royal Mint Museum, limited by guarantee (Company Number: 07105875; Charity Number: 1138877). The objective of The Royal Mint Museum, of which HM Treasury is the sole member, is to preserve, protect and enhance the heritage assets for future generations.

The Royal Mint is a values-based organisation. Our organisational values are:

• We think differently
• We walk in our customer’s shoes
• We all matter; and
• We deliver results.

These values guide our behaviour, and we expect employees, suppliers, and other stakeholders to conduct themselves in compliance with our values, principles, and business conduct policies.

2 - Corporate Principles and Policies

The Royal Mint is committed to the highest standards of ethics and business conduct. This encompasses our relationships with various stakeholders including our customers, our suppliers, our shareholder, the wider community in which we operate, and with each other as employees at every level. These commitments and the responsibilities they entail are summarised in the sub-sections below.

We also maintain a number of policies and related documents that align with a zero-tolerance approach to modern slavery. These include:

• Anti-Slavery and Human Trafficking Policy
• Anti-Bribery and Corruption Policy
• Anti-Bullying and Harassment Policy
• Disciplinary Policy
• Equality and Diversity Policy
• Grievance Policy
• Safeguarding Policy
• Whistleblowing Policy

2.1 Our Customers

We aim to use the understanding of our customers to drive everything we do, making premium products and services and becoming exemplars of excellent customer satisfaction. We are committed to providing high quality products and services, which are fairly priced and supported by honest transactions. We will deal both lawfully and ethically with all our customers. We have zero tolerance for any form of bribery and are committed to acting with integrity and transparency in all our business dealings and relationships.

2.2 Our Suppliers

We are committed to dealing fairly with our suppliers. We will emphasise fair competition, without discrimination or deception, in a manner consistent with long-lasting business relationships. We expect a reciprocal approach and attitude from our suppliers.

Most of the Royal Mint’s third party spend is in material supplies, contracting, IT, marketing, real estate, facilities, and professional services. Spend commitments are made using written contracts and we do not pay cash for services. We are not aware of any modern slavery practices in our supply chain to date however we do not intend to be complacent. We will continue to work to improve our policies and procedures to ensure slavery and human trafficking is not taking place anywhere in our immediate or extended supply chains.

Our supplier onboarding process and procurement contracts include language requiring suppliers to comply with applicable anti-slavery and human trafficking legislation, including the Modern Slavery Act 2015. We also undertake ad hoc audits of suppliers, subject to any legal restrictions, to ensure compliance with their anti-slavery and human trafficking commitments.

2.3 Our Shareholder

We aim to provide a financial return to the UK Government at a level at least matching agreed targets. We are also committed to protecting and improving the value of their investment. We do this through the prudent utilisation of corporate resources and by observing the highest standards of legal and ethical conduct in all our business dealings.

2.4 The Wider Community

We are committed to being a responsible business and considerate neighbour.  We undertake actions to minimise any impacts from our site and wider operations on the surrounding community and are continually striving to improve our performance in this respect. 

We abide by all laws and strive to improve the wellbeing of our communities. This includes the encouragement and enablement of employee participation in charitable volunteering and fundraising events.

2.5 Our Workforce

We directly employ around 825 staff on a full or part-time basis. Our workforce is supplemented by a pool of agency workers who are engaged on a flexible basis to meet the requirements of the business.

The Royal Mint operates a rigorous recruitment selection process for all hiring decisions which includes obtaining documented proof of the individual’s right to work. We will always pay our employees at least the legally required minimum wage applicable in the geography in which they work.

The Royal Mint is committed to doing business the right way, and all our workers are required to demonstrate the highest ethics and behaviours - guided by the values which we share. These shape how we think, plan, and make decisions to deliver operational excellence and best serve our customers.

Our internal policies provide a clear set of rules for all workers and the standards of behaviour expected. All workers, irrespective of their role or responsibilities, are encouraged to raise concerns about anything they see which contradicts these policies and standards. The Royal Mint’s Whistleblowing Policy assists our culture of openness and accountability by providing a procedure to be used in the instance of a whistle blowing concern. This procedure is essential to prevent situations of illegal or unethical conduct occurring as well as adhering to the Public Interest Disclosure Act 1998 that protects those who make a disclosure in the public interest. Any reported incidents are confidentially reviewed by our Legal Counsel & Company Secretary.

We are committed to treating one another fairly and to maintaining employment practices based on equal opportunity for all employees and workers. We expect our workforce to respect each other’s privacy and treat each other with dignity and respect with regard to age, race, colour, sex, disability, gender, orientation, religion, and nationality.

We are committed to providing safe and healthy working conditions and an atmosphere of open communication for all our workforce.

The Royal Mint has three recognised trade unions that we work closely with, as well as other employee representative groups such as our diversity and inclusion champions, to ensure that The Royal Mint remains a great place to work.

3 - Plans for the next financial year

Our plans for the Financial Year 2022-2023 are summarised below. We will also be reviewing the effectiveness of the steps we took during 2021-2022.

3.1 Ongoing Commitment

We are committed to ensuring that slavery or human trafficking do not take place in any form within our business or our supply chains. We will not knowingly support or do business with any organisation that participates in such practices, and we would immediately seek to terminate any relationship where evidence of this occurred.

3.2 Raising Awareness

This will include a review of the additional training and support that we introduced for employees to raise awareness of modern slavery and to help identify related risks within our workforce and our supply chain. We will make appropriate updates to this training and support process so that it continues to meet our business and employee needs.

Within our wider sustainability framework, we have identified business ethics as a key strategic driver, within a wider suite of environmental, social and governance topics. As part of this focus on business ethics, we will be undertaking a review of our related practices and processes.

3.3 Supplier Due Diligence

We will continue to undertake appropriate due diligence checks on suppliers of goods and services and require commitments from suppliers on anti-slavery and human trafficking.

We will also be implementing a specific strategic project related to responsible sourcing. Outputs of this project will help identify any further improvements required to our procurement processes to aid management of modern slavery risks in the supply chain.

3.4 Monitoring Requirements

We will actively monitor progress with the New Modern Slavery (Amendment) Bill which seeks to strengthen the existing UK Modern Slavery Act 2015, upon which this statement is made.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes The Royal Mint Limited’s slavery and human trafficking statement for the financial year ending 31st March 2022.

Download a copy of our Anti-Slavery and Human Trafficking Statement

Last Updated : 25/04/2023

Freedom of Information

The Freedom of Information Act 2000 (“Act”) provides a general right of public access to information held by public authorities. The Environmental Information Regulations 2004 (“Regulations”) provide the public a general right of access to environmental information held by public authorities. This general right of access is subject to some procedural and substantive limitations. The Act and Regulations also impose obligations on public authorities to proactively publish certain information about their activities. The Royal Mint is a public authority for the purposes of the Act and the Regulations.

The Act and Regulations cover any recorded information that is held by a public authority in England, Wales and Northern Ireland, and by UK-wide public authorities based in Scotland. Information held by Scottish public authorities is covered by Scotland’s own Freedom of Information (Scotland) Act 2002 and by the Environmental Information (Scotland) Regulations 2004.

Recorded information includes printed documents, computer files, letters, emails, photographs, and sound or video recordings.

The Act and the Regulations do not give people access to their own Personal Data. Individuals have a right of access to information about them under the data protection laws and regulations applicable in the United Kingdom – please see our Privacy Policy for more information.

Access to information under the Act or Regulations does not affect any copyright, database rights, or intellectual property rights that give owners the right to protect their original work against commercial exploitation by others. Please see the Copyright and Re-use of Materials section of our website for further information.

Publication Scheme

The Information Commissioner has recognised that, since 2002, structured websites have come to perform much of the function that the Model Publication Scheme (required under section 19 of the Act) was originally intended to fulfil.

The model Publication Scheme defines seven classes of Information that public authorities should publish, as follows:

• Who we are and what we do.
• What we spend and how we spend it.
• What our priorities are and how we are doing.
• How we make decisions.
• The services we offer.
• Our policies and procedures.
• Lists and Registers.
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The Royal Mint’s Annual Report is the principle source for strategic information under these five classes. Further information is contained in the About Us section of the website. Information about the United Kingdom coinage may be found in the UK Currency and UK Coins sections of the website. This includes information relating to the and The Royal Mint’s commemorative coin sales figures. Information about The Royal Mint’s products currently on sale to members of the public may be found in the Shop section of the website. The Press Centre section of the website includes copies of recent press releases.

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The Policies and Guidelines section of the website includes guidelines on the use of United Kingdom coin designs in advertisements and our Legal Tender Guidelines. You can find the Terms of Reference for The Royal Mint’s Board of Directors and Executive Management Team within the Corporate Governance section of the website. Further information, including The Royal Mint’s Terms and Conditions and Privacy and Cookies Policy, can be found on the website.

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The Royal Mint does not have statutory responsibilities in this area.

For The Royal Mint, the public website is the source of the majority of information covered by the model Publication Scheme.

Where information covered by the model Publication Scheme is not available on The Royal Mint website (or The Royal Mint Museum website), please submit a request for the information.

How to make an information request?

The Royal Mint publishes a lot of information about how it operates and about its products and services on its website. It is possible that the information you seek may already be published and, before making a request, you should check whether we already publish the information you want on this website.

Under the Freedom of Information Act

If you cannot find what you want on our website or that of The Royal Mint Museum, you can submit a request by e-mail or letter to:

E-mail: FOI@royalmint.com

Mail: Legal and Compliance, The Royal Mint, Llantrisant, Pontyclun, CF72 8YT.

In making a request you need to:

• provide your name and an address for replies; and
• describe as clearly as possible the information you are seeking.

It is also helpful if you:

• label the enquiry as 'Freedom of Information Request'; and
• give a telephone number, in case we need to discuss your request with you.

Please note that a request under the Act must be made in writing to constitute a valid request. Where a verbal request is received from applicants who by reason of a disability cannot make a written request, a written note of the request will be sent to the applicant and once verified and returned by the applicant, will constitute a written and therefore valid request for information. To make a verbal request due to reason of disability please call our customer services team on 0800 032 2154.

Under the Environmental Information Regulations.

A request for information under the Regulations can be made verbally or in writing, however the Regulations state that responses must be made in writing. You can submit a written request by e-mail or letter to:

E-mail: FOI@royalmint.com

Mail: Legal and Compliance, The Royal Mint, Llantrisant, Pontyclun, CF72 8YT.

To make a verbal request, please call our customer services team on 0800 032 2154. In making a request you need to:

• provide your name and an address for replies; and
• describe as clearly as possible the information you are seeking.

It is also helpful if you:

• label the enquiry as 'Environmental Information Regulations Request'; and
• give a telephone number, in case we need to discuss your request with you.

Whilst we request a name and address for replies, as we must supply a response in writing, a request remains valid if an applicant does not use their real name.

How we will handle information requests?

We will provide advice and assistance wherever that would be helpful. We reserve the right to request confirmation of an applicant’s identity, where a request is being made under the Act, and seek clarification from an applicant where a request is not clear.

We will respond as soon as possible and in any event normally within 20 working days, counting the first working day after the request is received as the first day. This time period may be extended by a further 20 working days, for example, where a request is particularly complex in nature. However, should we need to extend the time period within which to comply with a request, we will inform the applicant within 20 working days.

In responding to a request we will normally tell you whether or not we hold the information requested and provide you that information. It is important to note however that the general right of access to information under the Act and Regulations is subject to some procedural and substantive limitations. For example, we will normally provide the information unless:

• the information is otherwise reasonably accessible to you.
• the request is vexatious, repeated or otherwise manifestly unreasonable.
• We are also not obliged to comply with a request under the Act if extracting the requested information would take more than 18 hours, the cost limit under section 12 of the Act.
• the information is covered by an absolute exemption under the Act, e.g. disclosure would be against the law.
• The information is covered by a qualified exemption under the Act or an Exception under the Regulations and, where applicable, we argue that in all the circumstances it is against the public interest to disclose the information. For example, the information requested is a trade secret or otherwise might be prejudicial to or otherwise adversely affect the commercial interests of any person, and we determine the public interest in maintaining the exemption outweighs that of disclosing it.

If the last judgement is complex, it is likely that we will need to extend the time period in which to comply with your request. If extra time is needed though, we would notify you of this.

We will keep you notified of progress where appropriate, and justify any refusal to you.

How we will use your Personal Data?

Personal Data is any information identifying you or information relating to you that allows us to identify you.

This can be either directly or indirectly from that data alone or in combination with other identifiers we possess or can reasonably access. For further information, please see ‘What is Personal Data?’ within our Privacy Policy.

Our primary purpose for using your data is so that we can process your information request.

In addition, we will use your Personal Data for secondary reasons to co-ordinate your information request and even to request advice and support. For example:

We’ll record the details of your request in our request logging database. This will normally include your contact details and other information you have given us. We’ll also store a copy of the information that falls within the scope of your request. We will also record the types of applicant making requests to us by broad category (private individual, business, media, charity, campaign group etc.).
This information helps us to process your information request and check on the level of service that we provide. We may also use this information to compile and publish statistics showing information such as the number of requests we receive, but not in a form that identifies anyone.

Notifying our press office that you have made a request, particularly if you are a journalist or from a media organisation, so that they are aware of any potential forthcoming news coverage to which they may need to respond. Note that this will not affect the information that you receive. We will also notify HM Treasury, as our shareholder, so that they too are aware of any potential forthcoming news coverage to which they may also need to respond.

Discussing requests that have been received with other public authorities in order to seek advice. Although we never deliberately share the identity of applicants in these circumstances, if you have submitted the same request to a number of authorities, your identity may be obvious to those who have received the request.

Our legal basis for processing your information request, and your personal data in this context, is the fulfilment of a legal obligation. In this case the legal obligations contained within the Act and Regulations.

In relation to the secondary reasons listed above, the legal basis is processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

How long do we keep hold of your Personal Data?

We keep your Personal Data about information requests for as long as we need it to satisfy our business and legal requirements. Once Personal Data is no longer required, it is either deleted or anonymised.

It is important to note that all employees at The Royal Mint follow an organisation-wide security policy. Only employees authorised are provided access to Personal Data and these employees will have agreed to ensure confidentiality of this information.

What rights do I have in relation to the Personal Data you hold about me?

For more information on your rights, please see our main Privacy Policy - especially the following sections:

• What rights do I have in relation to the Personal Data you hold about me?
  
• How can I access or correct my Personal Data, request that it be deleted, ask for it to be transferred to another organisation or exercise any of my other rights?
  
• How can I make a complaint about how you have handled my Personal Data or responded to a request to exercise my data subject rights?

Complaints

If you are dissatisfied with the handling or outcome of your information request, you have the right to ask for an internal review. An internal review will consider whether or not the handling or outcome of your request was appropriate, in line with the Act and/or the Regulations.

Internal review requests should be submitted to the Freedom of Information Officer by using the contact information above. Internal reviews will be carried out by a member of our Executive Management Team. We aim to respond within 20 working days of the receipt of the request for an internal review.

If you are dissatisfied with the outcome of the review, then you may seek a review by the Information Commissioner’s Office (“ICO”), which has the powers to uphold or overturn the decision. Please see ICO contact information below. The Royal Mint will abide by the decisions of the ICO, unless it considers itself to have grounds for an appeal to the First-Tier Tribunal (Information Rights).

Website: https://ico.org.uk/

E-mail: casework@ico.org.uk

Telephone: 03031231113

Mail: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Please be aware that the ICO will be unlikely to make a decision until you have been through our internal complaints procedure first.

Last updated: 25/04/2023

Introduction
The Royal Mint’s Values

This statement is made in relation to The Royal Mint Limited and its group companies. The Royal Mint consists of The Royal Mint Limited (Company Number: 06964873), RM Assets Limited (Company Number: 09058416), RM Experience Limited (Company Number: 10953110), and RM Wynt Limited (Company Number: 10849239).

The Royal Mint is a values based organisation. Our values guide our behaviour and we expect employees and suppliers to conduct themselves in compliance with our values, principles and business conduct policies.

Organisational Structure and Background

The Chancellor of the Exchequer is the Master of the Mint. The Royal Mint Trading Fund was established on 1 April 1975, in accordance with the Royal Mint Trading Fund Order 1975 (S.I. 1975 No. 501) and from 1 April 2002, the Royal Mint Trading Fund (Extension and Variation) Order 2002, both made under the Government Trading Funds Act 1973. On 31 December 2009, the trading assets and liabilities of the Royal Mint Trading Fund were vested into a subsidiary company called The Royal Mint Limited. HM Treasury remains 100% owner of the shares of the company through the Trading Fund. All assets of a historical nature were vested into a separate company, The Royal Mint Museum, limited by guarantee. The objective of The Royal Mint Museum, of which HM Treasury is the sole member, is to preserve, protect and enhance the heritage assets for future generations.

The Royal Mint makes and distributes coins in the UK and is also the world’s leading export mint. We operate around the world and we pride ourselves on our reputation for acting fairly and ethically wherever we do business. Our reputation is built on our values as a company, the values of our employees and our collective commitment to acting with honesty, integrity and trust throughout our organisation.

Anti-Bribery and Corruption Statement

The Royal Mint condemns corruption in all its forms and we will not tolerate it in our business, or in those with whom we do business. From the confines of our working environments, it is sometimes difficult to grasp the scale of the damage that bribery can cause to societies. Bribery is not a victimless crime – in fact, it’s far from it:

"Corruption … undermines democracy and the rule of law, leads to violations of human rights, distorts markets, erodes the quality of life and allows organised crime, terrorism and other threats to human security to flourish. This evil phenomenon is found in all countries - big and small, rich and poor…corruption hurts the poor disproportionately by diverting funds intended for development, undermining a government's ability to provide basic services, feeding inequality and injustice and discouraging foreign aid and investment. Corruption is a key element in economic under-performance and a major obstacle to poverty alleviation and development." (Kofi Annan, former UN Secretary General)

The Royal Mint has an Anti-Bribery and Corruption Policy which sets out in detail how we expect all persons who work at or for The Royal Mint to behave in their day to day duties, or on occasions where they are required to carry out a representational role on behalf of the business. The Policy sets out what they should do if they are confronted with corruption. We expect all persons who work at or for The Royal Mint to embrace the Policy and use it in all aspects of their day-to-day work.

If you have any doubts, or wish to raise any concerns regarding any potential corrupt activities, please contact us by emailing whistleblowing@royalmint.com. Alternatively, you can contact our Whistleblowing Hotline from 9am-5.30pm on 029 2047 4093 (quote reference: The Royal Mint Limited – Whistleblowing Concern).

Guiding Principles

We are committed to eradicating corruption, and we will always stand by you in acting ethically. Remember, take the RIGHT approach, and we can eradicate corruption together:

Responsibility. You are responsible for your actions. If you break the law, you will face the consequences - which could mean a fine, imprisonment, or both.

Integrity. Never compromise your integrity. If you think something is wrong, ALWAYS report it. If you aren't sure, consult the Anti-Bribery and Corruption Policy. Never let yourself be forced into doing something you know or suspect is wrong.

Genuineness. Always pay genuine prices for genuine goods and services. Never pay over the odds. Agents who ask for especially large fees or commissions may do so in order to pay bribes on your behalf. If this happens, you will be responsible. Excessive payments are obvious and will always be uncovered.

Honesty. Act honestly and in good faith at all times and in all aspects of your work.

Transparency. Keep accurate records (including all invoices and receipts) especially in relation to the payments you make and what they are for. Full and accurate records demonstrate complete transparency and that you have nothing to hide.

Do the RIGHT thing.

Last Updated 25/04/2023

Copyright and re-use of materials

These guidelines are intended to assist members of the public and others who are considering using UK coinage designs. They represent the views of the Royal Mint and are not intended to constitute legal advice.

HM Treasury publish separate guidelines on coinage and banknote issues which require HM Treasury consent. Their guidelines are available from the Debt & Reserves Management Team, HM Treasury, 1 Horseguards Rd, London, SW1A 2HQ.

To view these guidelines on the HM Treasury website please click the link below: HM Treasury guidelines on coinage and banknote issues

Copyright for designs and images of United Kingdom decimal coins subsists in the Crown. Authority has been delegated by the Crown to the Royal Mint. The Royal Mint is responsible for authorising the use of coinage design and the reproduction of images of UK coins.

All individuals and businesses requesting the use of coin/TRM IP should meet the criteria set out below:

• Alignment with The Royal Mint Company Values
• The coin will be reproduced in a faithful likeness and shown in good taste
• The coin will not be defaced or broken up
• There is no conflict with The Royal Mint product or services
• Artwork will be provided for final approval if requested by TRM
• Brand Identity requests
• Use of The Royal Mint name, logo or coin as part of a brand identity is not permissible in any circumstance.

Licensed imagery

Please note that all requests to use licensed coin images should receive written permission from The Royal Mint.  Please send requests to customer.services@royalmint.com

General advertising requests

The flat form reproduction of a coin for use in advertisements or other promotional literature is normally permissible given the above criteria is met.

The stipulation that coins should be reproduced in a faithful likeness is made to prevent part of the coinage design being used out of context. However, showing part or a segment of a coin will usually be acceptable, providing the image is used in good taste and is clearly recognisable as depicting part of a coin.

For Use on educational or informative websites or literature

Permission is granted, so long as the use of photography is in good taste and used in a positive context.  All photography should be credited to The Royal Mint (The Royal Mint, date issued) which should be displayed below the image or at the bottom of the image.

For use on commercial product

Unfortunately, we do not routinely grant permission for UK coinage designs to be used by third parties for commercial purposes.